OpenJobsWrite to us
Email hello@thecompound.tech. Say which page you were on and what you expected to happen. Do not send passwords or private access keys.
An application is held
A held application shows the field and the reason. Fix the answer in the drawer, or add the fact to your profile, then press Fix and recheck. When one empty question holds many applications, the board asks it once above the columns and rechecks all of them.
Additional employer questions
A job description does not contain every application question. The employer may show gated or conditional questions after you sign in or answer earlier fields. Paste those actual questions into your private preparation pack. Review and copy your answers, then enter them yourself on the employer site.
Recruiter email does not connect
Recruiter email connects with a Gmail app password. The Gmail app password guide walks through it in five steps.
- Recruiter email is available to existing legacy subscriptions. Prepare and Daily cover application packs.
- Turn on 2-Step Verification on your Google account, then make an app password at myaccount.google.com/apppasswords.
- Paste the 16-letter app password, not your Google password, in Settings, Recruiter email.
- Some work and school Google accounts do not allow app passwords. Use a personal Gmail account instead.
Billing and cancelling
Open Settings, then Plan and billing, then Manage billing. Stripe opens its own page, where you change your card, see invoices or cancel. A cancelled plan runs to the end of the period you paid for.
Your data
The privacy policy says what OpenJobs stores and how to export it. To delete everything, open Settings, then Account, then Delete my account. Deleting removes your profile, searches, jobs, applications, recruiter email and resume files, and you cannot undo it.